Service status
A live status page with measured uptime and latency is being set up. Until it is live, this page is the honest substitute.
Right now: checking api.callclearance.com/health…
The numbers above are self-reported by the API process (time from request parse to response for /v1/check, excluding network time, last 2,000 checks since the process started). They are not an independent measurement.
Placeholder: an external uptime monitor with public history and independently measured p50/p95 (status.callclearance.com) is not yet live. When it is, this page redirects there.
What to do during an outage
Call Clearance is fail-closed by design. If a check times out, errors, or answers anything other than an explicit allow, do not dial; queue the number and retry with backoff (for example 30 seconds, then 2 minutes, then 10). Never treat a missing answer as permission. With a connected Retell or Vapi account this happens by itself: a call is placed only after an allow.
Hosting
One region at Fly.io: iad (Ashburn, Virginia). Daily backups kept 60 days. A second region is not in place yet.